Chase Card Denied When Paying Taxes? Here Is How To Fix It

September 13, 2023
Mark Ostermann

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September 13, 2023
Mark Ostermann

Travel on Point(s) is an independent, advertising-supported website. This site is part of an affiliate sales network and receives compensation for sending traffic to partner sites like Creditcards.com and Bankrate.com. This compensation does not impact how or where products appear on this site. Travel on Point(s) has not reviewed all available credit card offers on this site. Reviews, analyses & recommendations are the author’s alone and have not been reviewed, endorsed, or approved by any partner entities.

Chase Card Denied When Paying Taxes

We have received several reports of people having issues when paying their taxes. Most notably, their Chase card denied when paying taxes. Derrick even tried to pay his himself and had the same error pop up. Our data points all are dealing with the Chase Ink Preferred, Chase Ink Cash and Chase Ink Unlimited cards. We are not sure at this point if the same issues exist with Chase personal cards. If you have had problems with one of those as well please let us know in the ToP Facebook Group.

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Update 9/13/23: Reposting since some are still running into this issue with this quarter's taxes.

Fix That Gets Around The Error & Lets You Pay Your Taxes With Your Chase Card

Facebook Group member Mike B. reached out to let me know he ran into the same issue but figured out a fix. He added his Chase Ink Cash card to his PayPal account first. Then he checked out using PayPal, selected his Ink card and the payment went through no problem. Derrick had success as well after using PayPal when paying direct produced the error above.

Chase Card Denied When Paying Taxes: ToP Thoughts

I tried to reach out to Chase on Twitter but their social media team was no help on figuring out why this is happening. I have to imagine it is some sort of a glitch since the card works when using PayPal. Unless going through PayPal that is changing the processing, and coding, enough to get it around a block or something Chase has in place right now. My guess is it is one of those two things, but hopefully it goes back to normal at some point soon. Please share any data points you have on paying your taxes with a Chase personal or business credit cards on Twitter or in our Facebook Group.