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Hyatt Regency Capitol Hill Vouchers

I travel to Washington, DC often for work and typically stay at a Hyatt property. One hotel on my regular rotation is the Hyatt Regency Capitol Hill. Overall, the hotel is quite nice and conveniently located for my purposes. But oddly, every time I check in, they hand me an envelope with a voucher to the hotel's convenience store. It's like I land on the Community Chest square every time I check in at this hotel. I'm not complaining, but I have no idea why I keep receiving these Hyatt Regency Capitol Hill vouchers!

Free Vouchers for Globalists

The Hyatt Regency Capitol Hill takes care of elite members quite well. As a Hyatt globalist, I often receive a complimentary room upgrade and have some fruit and extra bottles of water waiting for me in my room. In addition, I always receive an envelope with some information about the property along with a voucher valid at The Market, which is hotel's convenience store. (Oddly, the vouchers refer to The Market, but the hotel's website calls the store Travel Traders).

The Market is in the lobby near the north tower elevators, just steps away from the check-in desk. The store has a robust stock of snacks, sundries, souvenirs, etc. It also has a Starbucks store inside (and yes, the vouchers work for Starbucks items too). Odds are that whatever you may have forgotten on your trip, the store has you covered.

Hyatt Regency Capitol Hill Vouchers: But Why?

What I can't figure out is why does the hotel give these vouchers out to globalist members? And also, why do these vouchers vary in amount? Usually, the vouchers are for either $10 or $15. But on my last stay, I received one for $20! I am certainly not going to look a gift voucher in the mouth, but I am still curious.

Why does the Hyatt Regency Capitol Hill give out vouchers to its convenience store to globalist members?!

At first I thought it could be related to the hotel's destination fee. According to the hotel's website, the $20 (plus tax) daily destination covers a number of amenities:

  • 10% off Old Town Trolley Tours silver pass
  • Discounted luxury town car transportation to local airports (DCA, IAD, BWI)
  • Over $70 discount on a two-hour private sedan tour of monuments and memorials
  • 15% off guided bike and Segway tours with Bike & Roll
  • $5 discount at the National Law Enforcement Museum
  • $10 daily food credit, per room, per night (excluding alcohol, tax, service charge and gratuity) in Article One – American Grill delivery
  • Boarding pass printing
  • Premium high-speed internet
  • Local and domestic long distance phone calls

Nothing here mentions the hotel's convenience store. I thought perhaps the voucher was meant for the $10 daily food credit at Article One, the hotel's restaurant. But that credit is fixed at $10, whereas my vouchers have gone as high as $20.

I also considered whether the vouchers relate to the fact that the hotel phased out its Regency Club. (They replaced the Regency Club with a Globalist Lounge, which no longer offers food and beverages beyond coffee and water). Properties with a club lounge typically issue vouchers or credits for guests when the club lounge is closed. But again, this doesn't explain why the amounts would vary.

Thanks, Hyatt. But why?

Hyatt Regency Capitol Hill Vouchers: ToP Thoughts

I have been wracking my brain trying to figure out why the Hyatt Regency Capitol Hill keeps giving me these vouchers and why they vary in amount each time. Until then, I won't complain. If new information every comes to light, I'll be sure to update this post. And if you have any idea why the hotel might give these away to globalist members, let us know in the ToP Facebook group!

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