Bank of America Travel Portal Update

Bank of America has officially launched its redesigned Travel Center, giving eligible cardholders a significantly improved way to search, compare and book travel. The update modernizes a portal that had long lagged behind competitors, adding expanded inventory, more flexible payment options and a much more polished booking experience. While this isn't a revolutionary change for points and miles enthusiasts, it does make the portal far more useful for travelers who prefer redeeming Bank of America points directly for travel—or who simply want an easier booking experience. Here's what's new with the Bank of America travel portal update.

Bank Of America travel portal update

A Completely Redesigned Booking Experience

The biggest change is the overall user experience. Bank of America's new Travel Center is now powered by Rocket Travel by Agoda, the same technology behind several other major travel booking platforms. The redesigned interface includes a cleaner layout, faster search functionality and more detailed information when comparing hotels and flights. For travelers who occasionally use bank travel portals, these updates bring Bank of America much closer to the experience offered by its competitors. Some of the Bank of America travel portal update's features include:

  • Expanded airline and hotel inventory
  • More hotel details, photos, amenities and guest reviews
  • Improved search filters for price, schedule and amenities
  • Easier comparison of travel options
  • A more modern booking flow from search through checkout

More Flexible Ways to Pay

One of the most useful additions with Bank of America travel portal update is the ability to combine rewards with a credit card payment during checkout. Rather than paying entirely with points or entirely with cash, travelers can now use a mix of both. This provides much more flexibility, especially if you don't have enough points to cover the full reservation. This feature has become standard across several major issuer's portals, so it's good to finally see Bank of America catch up with its new travel portal update.

Bank Of America travel portal update

Better Flight Search Options

The Bank of America travel portal update also improves flight shopping. Travelers can now mix and match airlines between outbound and return flights instead of being limited to roundtrip itineraries on the same carrier. This can open up additional routing options and sometimes lower prices. Combined with expanded airline inventory and improved search filters, finding the right itinerary should be much easier than before.

Bank Of America travel portal update

More Than Just Flights and Hotels

Beyond flights, hotels, and rental cars, the Bank of America travel portal update also adds access to tours, attractions and activities, allowing travelers to plan more of their trip in one place. Bank of America says the platform is designed to help clients manage nearly every part of their vacation through a single portal.

Bank Of America travel portal update

Who Can Use the Travel Center?

The Bank of America travel portal update is available to eligible Bank of America credit cardholders, including cardholders with travel rewards cards such as:

  • Bank of America® Travel Rewards
  • Bank of America® Premium Rewards®
  • Bank of America® Premium Rewards® Elite

Depending on your card, you'll continue to earn rewards on eligible travel purchases made through the portal.

Is It Worth Booking Through the Portal?

The answer depends on what you're booking. If you're redeeming Bank of America points, earning bonus rewards through the portal or simply finding the lowest available price, the new Travel Center appears to be a much stronger option than its predecessor. However, the same considerations still apply that we discuss with any bank travel portal:

  • Hotel elite benefits may not be honored on third-party bookings.
  • Changes or cancellations can sometimes be more complicated than booking directly with an airline or hotel.
  • It's always worth comparing prices against booking directly before making your reservations.

The Bank of America travel portal update doesn't change those realities, but it does make the overall experience much more competitive.

ToP Thoughts: Bank of America Travel Portal Update

Bank of America has finally given its travel portal the refresh it needed. The expanded inventory, better search tools, flexible payment options, and improved booking experience make the Travel Center feel much closer to the portals offered by Chase and American Express. For cardholders who already redeem Bank of America rewards toward travel, this is a welcome upgrade. That said, our standard travel portal cautions apply, and the real test will be pricing. As always, we recommend comparing costs against booking directly with airlines and hotels before redeeming your points. If pricing proves competitive, the new Travel Center could become a much more valuable tool for Bank of America cardholders going forward. Have you had a chance to test drive the newly improved Bank of America travel portal update? Tell us over in the ToP Facebook group.