Chase Denying Reconsideration

One of the first things we try to teach people at ToP is the art of the reconsideration call. We have an entire guide dedicated to the process, including recon department telephone numbers for every major bank. What if they won't even let you try though? That is what is happening with Chase denying reconsideration for some cards. We have seen numerous reports of it in the ToP Facebook Group, and it looks like Doctor of Credit readers have experienced similar tales. Have no fear, all hope is not lost though!

Chase Is Tightening Up With Approvals

There is no doubt that we have seen an uptick with denials from Chase. It started with the business cards, especially the World of Hyatt Business Card for some reason, but it has seeped into the personal card side of things too. It is no secret that banks get uneasy during times of change, or when there are murky forecasts on the future of the economy. These periods can last a short time, even a few weeks, or they can go on for months. We never know when their internal forecasts update, and they loosen the credit card approval reigns a bit.

While that sounds very doom and gloom, there are still plenty of approvals happening daily. Even so after an initial denial that require a recon call. It is just getting a bit more difficult, and I think many people are up against the limits of possibility with Chase. The goal is not to stay under 5/24 forever any way. That is a lesson many in the ToP Facebook Group are struggling with as we speak.

Why Are They Denying Reconsideration At All

I understand that Chase is clamping down on the accessible credit to people out there, but why are they denying reconsideration all together? That is a strange one for sure. At first, I thought maybe it was a misinformed employee. That was until more and more data points kept rolling in which means it isn't just an error. It appears that this is a known philosophical change internally with Chase and it is being implemented across multiple cards.

A working theory is that there are certain reasons for denials that are unable to be overturned. If that is the case, then this just saves the reps, and us, time on getting to the inevitable outcome of no. That could be exactly what is happening here, and if it is, then maybe it isn't the worst change.

On the other side of things, we see people be denied 2, 3, 4 etc. times via reconsideration calls before eventually getting an approval. That leads me to believe that there is not a hard and fast rule for many of these denials. Why does person 5 say yes, when banker 1-4 said no? Your guess is as good as mine. I am sure some of it is just the reconsideration rep not wanting to take the time to actually look at things. They instead just rely on the work done before them.

What Should You Do If This Happens To You?

What should you do if you run into a situation of Chase denying you reconsideration? Don't fight it, don't argue, and most importantly, be polite. Getting upset and asking for a supervisor etc. isn't going to get you anywhere. Simply say, thank you for the information, hang up and call again. There is no point wasting your time turning a hard and fast no into an impossible yes.

If there is any wiggle room in this reconsideration rule, then you will find it with a more willing rep. If you get the same response another 2-3 times, then it seems like the rule is hard and fast for that application. I wouldn't be surprised if you hear a different tune, at least in these early parts of things, a little further down the reconsideration party line though. As we have reports of people being told they could not do reconsideration only to have the card approved on the next call back.

As always, share your data points on all of this in the ToP Facebook Group so we get a better feel for what is going on. We can also tailor our advise better once we know what works and what doesn't.

Chase Denying Reconsideration: ToP Thoughts

I will say that Chase denying reconsideration is surprising to me. There are banks out there that never go for reconsideration, but this is a big change for Chase. They have usually been one of the more willing partners to get people approved. I remember moving credit around between cards to turn a no into a yes plenty of times over the years. It doesn't seem to be a widespread issue as of yet, but we will have to see where this goes. Hopefully this is just a short term blip, which will smooth out once everything settles back into place a bit.

Let us know if you have run into Chase denying reconsideration on any recent applications over in the ToP Facebook Group.